My XXImo Mobility Card isn’t working. Can you help me?

In order to be able to establish what the problem could be, we would like you to send us the following information.

  • On what date did you attempt to effect a transaction using your card?
  • At roughly what time was this?
  • Where did you try to use the pass to make a payment? Please let us know the name and location.
  • What is your customer number?

You can send these details to

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