What do I have to do if I have forgotten to check out after my journey with the train?

€20 is reserved when checking in on a train, and €4 is reserved when checking in on a bus, tram or on the underground. When checking out, the actual cost of the journey is charged and if this is less than the reserved amount, the difference is refunded to your card. If you forget to check out or a technical fault makes it impossible to check out, please report this to your Mobility Manager.

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