My XXImo Mobility Card is lost / stolen. What do I have to do?
Have you lost your XXImo Mobility Card or has it been stolen? If so, please report this to the police and the XXImo service desk straight away. The XXImo Mobility Card will then be blocked immediately. You can also report loss of your card online. To do so, please log into ‘My XXImo’ and click on ‘lost’ next to your details and your card will be blocked immediately. The ‘Lost and Stolen’ department can be contacted 7 days a week, 24 hours a day.
- From the Netherlands: 0900 1980
- From abroad: +31 73 615 63 79
After this, a new XXImo Mobility Card will be produced immediately, which will be sent to you as soon as possible. The PIN of your new XXImo Mobility Card will not change.